Website:AccountHelp

=Account Assistance=

Unmigrated Accounts
We are migrating from NIS, which stores crypt passwords, to Kerberos; since crypt is irreversible and Kerberos requires a copy of your secret to create your principal, we cannot directly perform this migration for you. You will need to enter your old password and a new password into an online form (using SSL). The application will then enable your kerberos principal which you can subsequently use to access all services on the cluster after the migration is done. Your migrated password will be usable with mail (IMAP/POP3) immediately. The migration URL is the following: https://hermes.ugcs.caltech.edu/password.html

Lost Passwords
If you migrated your account early in the process, you may have been impacted by a bug in which your password was hashed with single quotes around it. Please try placing single quotes around your password when logging in.

If you do not know your password, and can confirm control of your UGCS account through response to e-mail at any entries in your .forward file or through modification of a file in your home directory on the old cluster, please e-mail us to request a password reset.

New Accounts
You can request a new account by following these procedures.

Feedback
If you have any questions, comments, or concerns, please send us an e-mail at [mailto:sysadmins@ugcs.caltech.edu sysadmins@ugcs.caltech.edu] and we'll respond as soon as we can.